Terms of Service

Last Updated: 2025

1. Acceptance of Terms

By accessing and using the services of Quezrionwhchun ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

We provide custom garment sewing, clothing alterations, repair services, and small-batch tailoring. Services are provided based on consultation and agreement between you and our studio.

3. Service Agreements

3.1 Custom Sewing

Custom sewing projects require detailed consultation, measurements, and agreement on design, materials, and timeline. Final garments are created based on agreed specifications.

3.2 Alterations and Repairs

Alterations and repairs are performed based on assessment and agreed-upon work. We provide estimates before beginning work and communicate any limitations or additional requirements.

4. Pricing and Payment

Pricing is provided through consultation and estimates. Payment terms are discussed and agreed upon before work begins. We accept various payment methods as discussed.

5. Timelines

Project timelines are estimated based on complexity and current workload. We provide realistic timelines and communicate any delays promptly. Rush services may be available for additional fees.

6. Fittings and Adjustments

Fittings are scheduled as needed for custom work. Adjustments are made during the construction process. Final fittings ensure satisfaction before completion.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate measurements and information
• Attending scheduled fittings
• Communicating preferences and concerns promptly
• Paying agreed fees according to payment terms
• Picking up completed work within reasonable timeframes

8. Garment Care

We provide care instructions for completed garments. Proper care extends garment lifespan. We are not responsible for damage resulting from improper care after delivery.

9. Limitations of Service

Some alterations or repairs may not be possible due to:

• Fabric condition or limitations
• Insufficient seam allowances
• Original construction constraints
• Material incompatibility

We communicate limitations clearly during assessment.

10. Quality Guarantee

We stand behind our workmanship. If you are not satisfied with completed work due to our error, we will address concerns and make corrections as appropriate.

11. Cancellation and Refunds

Cancellation policies vary by project type:

• Custom projects: Cancellation terms discussed during consultation
• Alterations: Cancellation before work begins may be possible
• Completed work: Refunds considered on case-by-case basis

12. Liability

Our liability is limited to the cost of services provided. We are not responsible for:

• Pre-existing garment damage not disclosed during assessment
• Damage resulting from improper care after delivery
• Consequential or indirect damages

13. Intellectual Property

Designs, patterns, and techniques developed by us remain our intellectual property. Customers may not reproduce or share our work without permission.

14. Website Use

Website content is for informational purposes. We reserve the right to modify website content without notice. Website use is subject to these terms.

15. Dispute Resolution

Disputes are resolved through direct communication. We are committed to finding fair solutions. If needed, disputes may be resolved through mediation or legal proceedings in New York, NY.

16. Changes to Terms

We may update these Terms of Service periodically. Continued use of services after changes constitutes acceptance of updated terms.

17. Contact

For questions about these terms, contact us:

Email: support@quezrionwhchun.world
Address: Sawgrass Square Plaza, 12526 W Sunrise Blvd, Sunrise, FL 33323, USA
Phone: +17543081844