Return Policy

Last Updated: 2025

1. Service Scope

Quezrionwhchun provides custom tailoring, alterations, and repair services. Our work is performed based on consultation, measurements, and agreed specifications.

2. Custom Sewing Projects

2.1 Fitting Process

Custom garments include fittings during construction to ensure proper fit. Adjustments are made before final completion. Final fitting confirms satisfaction before delivery.

2.2 Post-Delivery Adjustments

If adjustments are needed after delivery due to our error, we will address them within 30 days of delivery. Minor adjustments may be possible for a reasonable fee.

2.3 Returns

Custom-made garments are created specifically for you and cannot be returned. However, we work to ensure satisfaction through the fitting process.

3. Alterations and Repairs

3.1 Work Assessment

Before beginning alterations or repairs, we assess garments and discuss desired outcomes. Limitations are communicated clearly.

3.2 Satisfaction

If you are not satisfied with completed alterations or repairs due to our error, we will address concerns and make corrections as appropriate.

3.3 Limitations

Some alterations may not be possible due to fabric condition, seam allowances, or original construction. These limitations are discussed during assessment.

4. Fitting Guidelines

4.1 Measurement Accuracy

Accurate measurements are essential for proper fit. We take measurements carefully and may request fittings during construction to ensure accuracy.

4.2 Fitting Attendance

Attending scheduled fittings is important for achieving proper fit. Missing fittings may delay completion and affect final results.

4.3 Communication

Communicating preferences and concerns during fittings helps us make appropriate adjustments. We encourage open dialogue throughout the process.

5. Quality Guarantee

We guarantee our workmanship. If work does not meet agreed specifications due to our error, we will correct it at no additional charge.

6. Refund Policy

6.1 Custom Projects

Refunds for custom projects are considered on a case-by-case basis. Once work has begun, refunds may be partial based on work completed.

6.2 Alterations and Repairs

If work cannot be completed as agreed, we will discuss options including partial refunds or alternative solutions.

6.3 Cancellation

Cancellation before work begins may be eligible for full or partial refund depending on materials ordered and work already performed.

7. Garment Care After Delivery

We provide care instructions for completed work. Proper care extends garment lifespan. We are not responsible for damage resulting from improper care after delivery.

8. Disputes

If you have concerns about completed work, contact us promptly. We are committed to resolving issues fairly and professionally.

9. Time Limits

Requests for adjustments or corrections should be made within 30 days of delivery. After this period, work may be subject to standard service fees.

10. Exclusions

This policy does not cover:

11. Contact

For questions about returns, adjustments, or concerns about completed work, contact us:

Email: support@quezrionwhchun.world
Address: Sawgrass Square Plaza, 12526 W Sunrise Blvd, Sunrise, FL 33323, USA
Phone: +17543081844